Please ensure you read the ticket information carefully to ensure you have selected the correct option for you. Ticketmaster UK Limited is selling VIP packages on behalf of VIP Nation who are solely responsible for delivering the package and the quality of the products and services to be provided. If you have any queries relating to VIP Packages only, please contact [email protected]
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From 4pm on Show Days Only
Tickets left at the box office for collection may be picked up on the day of the show from 16:00 onwards. You must take the credit card and Ticketmaster Booking Reference Number as proof of purchase. If someone else bought tickets for you to collect, bring a Letter of Authorization from whoever booked them for you, stating your name, the booking reference and the last four digits of the card they used to buy them.
O2 Shepherd’s Bush Empire doesn’t have its own parking facilities, and street parking locally is limited, so be sure to check the pay and display options in the area. There is a car park at Westfield London nearby; the postcode for sat nav is W12 7SL. Disabled Parking: There’s a bay in Pennard Road to the rear of our venue and Blue Badge spaces are available at Westfield London on Ariel Way, W12 7SL.
https://academymusicgroup.com/o2shepherdsbushempire/access O2 Shepherd’s Bush Empire strives to make all their shows accessible to everyone. Wheelchair spaces These are available when you book, but they’Â Â re limited on a first come, first served basis and in stalls. Viewing area We understand that you want to be with your friends, but due to space limitations, we may only be able to allow you and your companion into an accessible area and cannot always guarantee seated options. Booking tickets To book tickets by phone, call us between 10.30am and 5.30pm, Monday to Friday, on +44 (0) 20 8354 3300 or email [email protected] You can also contact through Next Generation Text Service by 18002 +44 (0)20 8354 3300
For More info and general questions please see: https://academymusicgroup.com/o2shepherdsbushempire/faq